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Office of the French Language Services Commissioner

Since its creation in 2007, the Office of the French Language Services Commissioner ensures that the public receives high-quality French-language services from the Government of Ontario.

To do this, the Commissioner leads independent investigations, either in response to complaints from the public or on his own initiative, to determine whether the quality of French-language services within the government's ministries and agencies is satisfactory.

The Commissioner reports directly to the Minister Responsible for Francophone Affairs. He advises and makes recommendations to her with respect to the application of the French Language Services Act. You may consult his annual reports and other publications.

Independently of the Office of Francophone Affairs, the Office of the French Language Services Commissioner's role is:

• To receive and handle complaints and follow up on them;
• To increase the public service's awareness of the public's expectations;
• To exercise its powers to conduct investigations and make recommendations with respect to the delivery of French-language services;
• To advise and make recommendations to the Minister.

If you feel that your right to receive services in French has not been respected, you may send a complaint to the Office of the French Language Services Commissioner.